How long have you been going back and forth with them?[/QUOTE said:
I've been going back and forth with them since I placed the order, around the same time I joined this forum, this is the 3rd summer and I still have no bags. I'd have no problem if I went cheap and had to fix their products myself, but I bought expensive because I wanted the best.
I havent posted about this until now because I didn't want my only post to be a whiney one. There is a lot more bad to be said that I didn't even mention like their hardware rusts very quickly and the seat makes the bike so tall I can hardly reach one toe on the ground (I'm 6ft tall), key is almost inaccessible.
Just not what you'd expect from the best.