I'm actually thinking of selling my Rocket (in the classifieds at the moment) and getting a Harley. I love my Rocket, but I have no faith in my local service department. I really don't take it in there unless I can't figure the problem out, but when I do take it.. they aren't capable of resolving the problem either and I end up giving them hundreds of dollars for nothing and I'm tired of it. I've given them about $600 for labor over the past couple of years with no results. I'm hoping replacing the spark plug wires will resolve my problem.
There are 4 Harley dealers within an hour of my house, 1 of them 10 mins from where I work. All of them have competent service departments, and the one closest to my work is a really good bunch of people.
No Harley can touch a Rocket performance wise.. but hydraulic lifters reduce maintenance.. there are only 2 plug wires and they don't cost $190.00 and the dealer will have them in stock. There is 1 throttle body.. no synching.. Tires are much less expensive.. etc..