Interesting scores. I looked in my area and the dealer I use was all 5 stars across the board. The other dealer 50 miles way was also all categories 5 star. I have heard nothing but bad things about the one 50 miles away (Elk Grove) and to stay clear from different folks using the dealer near me although it has been a few years since I heard anything negative. Maybe they are under new ownerships. Just seems strange both are 5 stars in all categories. Maybe take the ratings with a grain of salt and a touch of skepticism.