fastfreight
.060 Over
tranny bearings gone-QUESTION
My 07 Rocket with 9900 miles on it is in the shop for replacement of the damper shaft bearings. So far, Triumph has said they will send the parts kit at their expense, but labor to install would be on my dime. My dealer has made the very fair offer to absorb half the labor cost. However, I have followed the reports of other people and it looks like I could be in for multiple failures of multiple components taking me back to the shop repeatedly, not to mention getting stranded. I am not happy. I bought the RIII for short tours and I could end up hundreds of miles from home with no dealer nearby.
So here's my question: has anyone initiated a safety complaint with the NHTSA? I get a magazine that every month reports recalls, and most of them are for issues that are much less significant than the RIII issues. The bearings issue, the timing chain issue, the burnt out ignition switch issue all have the potential to cause the bike or safety related components to quit unexpectedly while the bike is being ridden and a number of the posts on this site have reported just such incidents. A recall means no negotiations; the manufacturer fixes the problem at its expense or else. It appears that at one point Triumph's policy was to install the entire "upgrade" kit that is posted on another thread when any of the failures occurred, but judging by my case not any more. Are they just playing a game of chicken hoping that nobody turns them in to the NHTSA, or has this been tried and failed?
My 07 Rocket with 9900 miles on it is in the shop for replacement of the damper shaft bearings. So far, Triumph has said they will send the parts kit at their expense, but labor to install would be on my dime. My dealer has made the very fair offer to absorb half the labor cost. However, I have followed the reports of other people and it looks like I could be in for multiple failures of multiple components taking me back to the shop repeatedly, not to mention getting stranded. I am not happy. I bought the RIII for short tours and I could end up hundreds of miles from home with no dealer nearby.
So here's my question: has anyone initiated a safety complaint with the NHTSA? I get a magazine that every month reports recalls, and most of them are for issues that are much less significant than the RIII issues. The bearings issue, the timing chain issue, the burnt out ignition switch issue all have the potential to cause the bike or safety related components to quit unexpectedly while the bike is being ridden and a number of the posts on this site have reported just such incidents. A recall means no negotiations; the manufacturer fixes the problem at its expense or else. It appears that at one point Triumph's policy was to install the entire "upgrade" kit that is posted on another thread when any of the failures occurred, but judging by my case not any more. Are they just playing a game of chicken hoping that nobody turns them in to the NHTSA, or has this been tried and failed?