First I ride a 2011 R3R with 16 k on the odometer. Love the bike and it's incredible power.
Yesterday on my ride home from work in the middle of southern california high desert, the bike suddenly made a loud horrible noise which sounded like a chain breaking and thrown into a blender. The bike began to wobble and I hit the kill switch while bring the beast to a stop. It was obvious even to some one like myself who has ridden for 40 years but is not mechanic other than routine maintance that something catostrohic had occrred. A small amound of coolant leaked out on the shoulder of the road where the bike came to rest.
Approx 6 months ago I took it to a Triumph dealer in San Bernardino for a Strange "Rattle Can" noise from the motor. They kept the bike for three weeks and told me they
could not hear the noise. They assured me that since it was apparently intermittent that it wasn't serious and was good to go.
Two Months ago I took it to my dealership in Orange County California for the same problem. I shared the Knowledge I had aquired here on this R3 Owners site with them concerning the timeing Chain and pre cam tensioners. They kept the bike one week and called said it was ready to be picked up, Awsome!
Signed all the papers and was off, I didn't make it two blocks and I quickly realized the bike was not fixed. I returned and asked the Service Manager to listen to the bike.
He couldn't hear it. I asked him to ride the bike as it's much louder on deceleration. he rode it and claimed he
still could not hear it, "Don't hate me but I can't hear it". REALLY!
Tomorrow Saturday I'm trailering the bike back to them. The bike is still on warranty so I'm interested to see what they say now. I wonder, if the bike was not on warranty if their hearing would improve.
As I said I love the Bike, I've rode for 40 years now and it's definitly one of a kind. However I'm concerned that either their Mechanic's go Conveniently hearing impaired on warranty repairs which would be caused by insufficient support to the dealers by Triumph for warranty issues or The Mechanics don't know as much as the owners on this site. Possibly a little a little of both.
Thanks to all of you for sharing your experiences a knowledge it's been very helpful. I will keep you posted as to the dealers response.