I can’t specifically help since I’ve never even seen one of these new Rockets in person, I can however tell you that with my 2008 touring, my biggest complaint about it was that it was not an actual touring motorcycle and the parts were very hard to find for it, so we share that.
I rode it across several states and it was adequate, I then went to a roadster for a couple years, I also rode it across several states, again it was fine but just not that comfortable of a motorcycle for my old bones, I went to the full touring Indian and absolutely loved it, after five years on an Indian I did the unthinkable stupid thing and traded it for a 2021 Harley Road Glide which like you I’ve tried to like, but I just find it boring, As soon as I get a chance the Harley will be gone and I will be back on an Indian,
I hope you get your problems sorted