Need Some Help

PEKAY

.020 Over
Joined
Jun 1, 2015
Messages
34
Ride
2015 ROCKET ROADSTER
I need to buy a new rear wheel for a 2015 R3R. Most of the Triumph parts suppliers on the net haven't updated their fitment guides beyond 2014 models. The part number most of them show for the "rear wheel assembly is T2010408, however one parts tech told me that part number has been superseded by the number T2010433. It's an expensive assembly and I'm trying to avoid ordering the incorrect part number. The tech that gave me the T2010433 part number said it depended upon my VIN number (which I gave him). Can anyone here tell me who to contact to find a definitive answer? I've called Hermys, Bike Bandit, and Cal Moto so far.
 
T2010408 is not the black wheel T2010433 is the black wheel. If your wheel is black in which it should be thats the one you need to order. I'm pretty confident that Triumph started the black wheels in 2014
 
I need to buy a new rear wheel for a 2015 R3R. Most of the Triumph parts suppliers on the net haven't updated their fitment guides beyond 2014 models. The part number most of them show for the "rear wheel assembly is T2010408, however one parts tech told me that part number has been superseded by the number T2010433. It's an expensive assembly and I'm trying to avoid ordering the incorrect part number. The tech that gave me the T2010433 part number said it depended upon my VIN number (which I gave him). Can anyone here tell me who to contact to find a definitive answer? I've called Hermys, Bike Bandit, and Cal Moto so far.

PEKAY, there's a number of eBay vendors that sell parted out bits online and then there's always salvage yards that do the same.

To my knowledge this is the biggest dedicated motorcycle salvage operation in the US and a number of us have had good dealings with them, so I'd start there if I were you; | Pinwall Cycle Parts, Inc | Your one stop, motorcycle shop for used parts, service, accessories, & apparel
 
To those of you that asked why I needed a new wheel so soon on a 2015 Rocket I'll explain. On Sept. 23rd 2015 I posted a thread on this forum about my local Triumph dealership damaging the rim of my rear wheel mounting a new Avon 240. At that time the dealership owner apologized and even wrote on the back of his business card that he agreed to repair the wheel. Being a gentleman, I let it go despite being unhappy about the damage, I felt I could live with it.

Fast forward to November 23rd 2016. It's time to take the Rocket in for it's 10,000 mile service and once again I had the dealer mount new tires front and back. (As a side note I should add that this dealer won't mount carry in tires, they have to purchased from their parts dept. which of course charges me more than I could buy the tires for online..but whatever.) When I get the Roadster home to my horror the rear wheel rim is damaged a 2nd time, only this time it's butchered really bad. Call the owner of the dealership immediately to tell him of the damage. We agree to meet a few days later so he can see what happened. He's a no show, but the service mgr comes out and takes photos to show the owner. Service manager agrees the damage is really bad. Met with the owner the following day so he can see the damage for himself. He spots the damage from 10 feet away and knows it's bad. States they bought a new tire mounting machine for $5,000 that was supposed to prevent damage to larger rimmed wheels. (Well guess what...I hope you kept your receipt because obviously it didn't solve your problem.)

The owner is now totally blowing me off refusing to replace my damaged wheel with a new one. He even mumbled something about looking for a used wheel. Now why would I settle for a used wheel to save him money? I called Triumph Corporate in Atlanta and told them the story. They were sympathetic but pretty much said that all the regional rep could do was try to encourage the dealership owner to "step up and do the right thing." So you know that's going nowhere. But at least I filed a formal complaint on the dealer.

So here I sit with a damaged rear wheel rim. So now I'm going to buy a new wheel, have it mounted by a shop that won't damage it, keep all the receipts and sue the dealership. They can also pay my attorney's fees and court costs. I really don't care if it takes a year, I refuse to let the dealership owner walk away from this. His arrogance and condescending attitude was outrageous in light of the fact that I remained a polite gentleman during our conversation. Shame on Triumph for allowing any dealer that represents their product to treat their high end customers like this.
 
Please let us all know the name and location of that great (I'm being facetious) dealership, PEKAY.

Personally, I would have told the owner of the dealership up front that he'll be seeing me in court and paying for more than just the wheel damage if he doesn't make good on a new wheel ASAP. You're doing the right thing by taking him to task, but you can inflict more pain and suffering on him by filing complaints with your State's Division of Consumer Affairs/Atty General, filing a claim with your insurer even though the damages might be just above the deductible your ins. co. will go after his insurer and filing complaints with the BBB and any other orgs. of their sort. Guaranteed, I'd make the dealership's owner rue the day he came up against a consumer like me.

Sounds like this dealership should be avoided at all costs in the future.
 
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PK did you see the NOS rim on eBay? Jump on it. I had my rear tire installed for 20$ at a rinky dinky tire shop which used a regular car tire installing machine. Nice guys.

I am not an attorney but, by past experience, small claims court is the easiest place to settle these things. It is quick and cheap. Send them a Certified Mail Return Receipt Requested letter explaining the problem in detail and what you consider a reasonable cure. If they refuse proceed.

Take the letter pictures and receipts and you should prevail. You will have to explain why you elected to fix the problem yourself, the case being that the dealer refused. A law suit will take forever and only make the attorneys money. You can try having an attorney send them a letter asking for them to cure the problem. That might work.

Sorry about you hassle. My dealer has an attitude too. They want to charge 230$ for an oil change :eek: I found a local bike shop with friendly people exited to work on my badass Triumph.

It was windy but warm today in Houston. :ninja: Did a slow grampa 50 mile ride. :coffee: Tomorrow, rainy and cold :(
 
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