Rec'd a call from the dealer today. Parts are held up in customs. Triumph America is aware of the issue and is "on it."

It'll be close as I also need tires installed.

Triumph really needs to step up and make this a recall issue.
 
Well if Triumph would quit trying to smuggle dope into the US they wouldn't have that problem. :p
It was a real pain trying to get all the cocaine out of my sissy bar. :rolleyes:
 
Well if Triumph would quit trying to smuggle dope into the US they wouldn't have that problem. :p
It was a real pain trying to get all the cocaine out of my sissy bar. :rolleyes:


and it was hard getting the crack out of my seat too :D
 
Had mine for over two years and over 22K miles. Had 21 in May but didn't get to ride much last few months. I have had no electrical problems at all. I have a brake light problem but heard today I just need to bleed the brakes. Switch has been fine.
 
Part arrived and bike is ready. All looked good, but the dealer stated the steering head bearing were loose.

$65 total cost for ignition replacement (warranty) and the steering head issue.

I'm pretty PO'd to report that Triumph gave me another key, specifically for the ignition.

If I didn't need the bike right away, I would have left it there.

I told the dealer that I'll be contacting Triumph and demanding that they re-key my saddlebags, too. That should have been done at the time of the ignition repair.

I mean, c'mon!

I am really souring on Triumph and would not buy or recommend the brand to others at this point.

First, Triumph refuses to step up and recall this item that has proven to be a continuing issue with their ignitions.

Second, when thwey do the repairs, they do just enough to get by, leaving riders with a half-assed job.

I'm frustrated right now. Sure, I can have a local locksmith do the re-keying work, but why should I have to?

Dang! This would NOT happen with a Japanese bike.
 
I had the same thing with the key issue. Didn't realize there was a different key until I went to gas up. Good thing I ws on an empty tank and gasses up befor being too far from the house. 2 keys does suck!
 
I had the same thing with the key issue. Didn't realize there was a different key until I went to gas up. Good thing I ws on an empty tank and gasses up befor being too far from the house. 2 keys does suck!

Who sucks is Triumph, who "can" fix this issue but "won't."

It's frustrating to see the petty stuff they're trying to pull on their loyal customers. This behavior often makes one an EX loyal customer.

I'll follow up with Triumph, insisting that they send the matching saddlebag locksets. Or, in the alternative, pay for local rekeying so I can use 1 key for the ignition and sidebags.

Oy!
 
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