triumph store closing down

[Jag]

That's a great shop, but I was surely disheartened about their adding BMW to a store that was previously 100% Triumph and nothing but Triumph.

I wonder if Hermys bought them out.

 

[TriumPhil]

Nope.

 

[Jag]

Nope.

Still the same guys running it??

 

[TriumPhil]

Yep, for the last 2-3 years anyway.

Newish owner's name is John sumpin' or udder...

 

[TRIIICK]

Back in 2005 i had one of the best Triumph dealers around the owner died and all his mechanics went south. I don't think the family had the wherewithal to keep the business going. It took me awhile to find another dealer i trusted and they also went out of business. Then i had to travel almost two hundred miles round trip to find a decent dealer. Today I lucked out and by chance I ran into another Rocket owner who turned me on to a mechanic who knows his Triumphs all though it's not a Triumph dealer. You jest about owning a Harley but there's a Harley dealer around every corner here in the USA.. that in it's self makes life a little easier and less worrisome when traveling any long distances.

 

[TriumPhil]

So, are we all a part of a dying breed? 20 more years and it's certainly possible that all new bikes will be electric.

 

[barbagris]

So, are we all a part of a dying breed? 20 more years and it's certainly possible that all new bikes will be electric.

I don't think we'll have to wait that long.

 

[R3TK]

Back in 2005 i had one of the best Triumph dealers around the owner died and all his mechanics went south. I don't think the family had the wherewithal to keep the business going. It took me awhile to find another dealer i trusted and they also went out of business. Then i had to travel almost two hundred miles round trip to find a decent dealer. Today I lucked out and by chance I ran into another Rocket owner who turned me on to a mechanic who knows his Triumphs all though it's not a Triumph dealer. You jest about owning a Harley but there's a Harley dealer around every corner here in the USA.. that in it's self makes life a little easier and less worrisome when traveling any long distances.

In Oz I used to go to a dealership north of Sydney who did BM and Triumpy as their main dealership with the sexy showroom and Lavazzo coffee, plus KTM and some other Jap stuff. The sales team really pretty average but the mechanics were spot on and a great team (used to put on a free sausage sizzle on Saturday mornings). They didn’t like Triumph cooperate and would always give you the real answer not the bulls**t sales answer. If they could fix a problem the expensive way or the less expensive way (but still the same standard of good work) they’d always give the option with the pros and cons. Their biggest headache were the wan**rs at Triumph corporate telling them how to fleece more money out the client’s pockets...
Living in Essex, I had a great guy who was really just a bike mechanic (happened to sell used bikes too), but loves his bikes no matter what creed or colour. Now in Oxfordshire (near Henly) and looking for a genuine bike mechanic. If I want a coffee shop I’ll go to a coffee shop...but not one where they ask your bloody name all the time - what does my name have to do with buying a coffee??!! Anyway I always tell them it’s Xexes the slayer. Quicker that way...

 

[rocketjohn]

My dealer has always been a multiline dealer....BMW and Triumph and at various times a number of others. Most recently they added a Ducati boutique and Motus, but the Triumph section has a bit more floorspace than the others, and right now Bobbers are flying out the door. One wall is festooned with Triumph accessories...I scored some mirrors on sale a couple weeks ago.

 

[Allan S]

Yes it seems Total Triumph of Taunton have gone that way also , cleared the showroom to a floor full of nothingness , other than a coffee bar and displays of outrageously expensive Triumph branded merchandise !

We have only 2 Triumph dealers in Toronto. I say in Toronto but actually they are both about 60 km (35 miles?) out of town so neither is very convenient.
One is super modern Ducati-KTM-Triumph emporium with separate display areas in a boutique style environment for each brand and upstairs for everything off road, a massive range of merchandise. The other is an old school bike shop. No displays, not even windows, just rows of bikes next to each other so closely packed that you cant walk between them, parts, workshop sign in and accessories counter at the back of the store with friendly folks only too willing to help or order something you need, in an old building with the workshop in the basement that you drive around the back for.

The big, modern one is like going to a supermarket- effective if you want to buy something but somewhat impersonal (and they somehow got my bike running all weird but did fix it eventually).

The old school one is like walking into a shop where you know the owner, super friendly and comfortable, they will have what you want and if they dont they'll get it - with some of the most friendly and knowledgeable mechanics who will actually come talk to you when you pick up bike about what they did rather than the counter people translating the job card for you.

I used to think a modern, fancy well stocked store with 25 people working in it was preferable but after a recent experience, I have concluded that the old fashioned type of service and attention to detail wins my vote. BTW I dont know any of the folks in red shirts the staff picture-I'm sure they are very nice.