I would like to know? I have not had any issues, but I only ride every 2-3 months for a couple of weeks... I bought mine out near Katymills mall, and not really happy with them, only did the first service....although my bike was 2008 and I bought in 2009 it was brand new, but they refused the $2000 dollar discount deal that was going on at the time, and were kinda vague and hokey as to why, but I was already in love with the bike... My buddy used the dealer off college and I really like the folks, but it took along time and they do not seem interested in pushing warranty issues?