So I had a soft rear brake lever fixed early in the year with a bleed at the dealer, but it got soft again recently. Took it in today expecting them to say they will need to order an ABS module (what they said last time if it came back) but there is apparently a new, NEW procedure that forces the ABS module to also cycle fluid and get air out of it. The mechanic at the Triumph dealer said the new process takes probably 25-30 minutes from when you press the start button, and in his words, "you should hear the weird noises it makes".
When I rode it away, the rear brake pedal was obviously fixed, but I also noticed that the front lever was firmer as well. It wasn't like that last time, so maybe this time they have it right. Time will tell...