Laid her down

[Jag]

Glad you did not get hurt!! If you mad now wait till they tell you the lead time on the parts the need from big T!

 

[dobro]

I kind of was. Is 110 an hour reasonable for labor?

There's nothing reasonable about that for garden variety motorcycle repairs but the question is can you get it done at a reasonable rate, i.e,. $70 hour.

 

[jcb7469]

There's nothing reasonable about that for garden variety motorcycle repairs but the question is can you get it done at a reasonable rate, i.e,. $70 hour.

Yeah the guy I wound up giving the job to charges 65. I probably could do it myself but staring at a broken bike in a really small garage is depressing, prolly gonna get my insurance canceled anyway so might as well get it done by a professional.

 

[jcb7469]

Glad you did not get hurt!! If you mad now wait till they tell you the lead time on the parts the need from big T!

That's was why I was mad. The week long wait was for them to even figure out what to order after an adjuster had done 80% of that job

 

[Jag]

110$ an hour is the going rate around where I live. If you own a high end Japanese car their shop rate is 130$ per hr. They also have a secret matrix rate where they profile you as being able to afford to pay more and that rate is 200$ per hr!! What a scam!!!!

 

[EasTexRIII]

That's was why I was mad. The week long wait was for them to even figure out what to order after an adjuster had done 80% of that job

First off, jcb7469 - THANK YOU FOR YOUR SERVICE!
Now, please allow me to let all of you guys in on some valuable info: "an adjuster had done 80% of that job" is completely incorrect (I'm not saying that to be rude to you Sir). I have spent the last 21 years dealing with these adjusters all day every day. I am an estimator at a large volume collision repair shop & 2 of those 21 years I was an adjuster (and not proud of that) so here is how it works with an insurance claim:
The adjuster is not trained to give you an accurate "repair plan" to properly & completely repair your vehicle/bike. Their job is to inspect it, & then make an ESTIMATE of only what they can see. they are usually not experts on bikes, some are actually ex body men or shop estimators, but it would be very rare to see an ex bike shop employee, so the only way they can even start to know what to base an estimate off of is they either have a program on their laptop that has vehicles identified by the VIN that can actually give parts/prices & labor times but RARELY do they have a program for bikes. If they do, it would be very limited on specific bikes. If they don't have a program; some have books (usually old & not up to date prices. Some years old) & they use those books to manually type in repair lines on a "generic" estimate in their auto estimating system. If they don't even have books, they will take photos & write down a list & take that to a shop (or inspect it at the shop) & have the shop give them an estimate, which would obviously be the best scenario. Now, after that 1st inspection for the initial estimate which I like to refer to as "Just a starting point" (That's why it's called an estimate & not an accurate), then the vehicle has to be disassembled to find any hidden damage & that starts what is referred to as a "supplement" - I realize on your particular bike that maybe all of the damage is visible - but there can still be additional things come up during the repairs that were not originally noticed or other things can break when removing parts to access your damage, ect, ect. (**** happens).
All of this additional damage is owed as PART OF THIS CLAIM so the Insurance company, even if they write a check for the initial estimate, still owes the "supplemental" damage charges that they would make another check for & pay the shop direct. What I'm saing is your original check is NOT a final payment, they could potentially owe more - BUT, here's the rub. They will not pay a supplement unless the veh/bike is actually at a shop & the additional damage list is sent to them while the vehicle is completely disassembled, still at the shop so they can come verify the additional damages.
In your case, if they wrote initial estimate at $110.00 per hour & it is now at a shop that charges $65.00 if they send in a small supplement, the adjuster will change the labor rate to match the shop rates & if that negative amount is more than the supplement amount - You would owe $ back.
Also, if there is a lien on the bike the insurance company is obligate to protect the lien holder so that they are not financing a broken vehicle that if they ever had to repo, would not sell due to the damage that didn't get repaired. so the Ins company has to make the initial check out to You AND either the lien holder or the repair shop. if they make it to you & the L/H - the L/H will not endorse it for the shop to be able to cash it until you have proven to them that the work has been performed. sometimes they actually want the veh. brought to them so they can inspect it. whew.................... It's best to have it made out to you & the shop to prevent that hassle.
Now you can see where this can turn into a can o worms if you tried to do the repairs yourself because if you needed a supplement, they would not pay it because you are saving the labor $$$ they have already paid for.
Re: your question of putting on different parts/repaint, ect. they owe you for the $ amount of the damage to what is on the bike, so if you choose to upgrade & a mirror cost $75 - you would have to either buy a set you like for $75 or pay the difference yourself. No biggie.... also when they owe you for a engine guard bar & it can only be bought as a set of 2 (or any other parts that are only sold as 2) - they owe the price of that BUT MAKE SURE the shop gives you the one for the other side to keep as a spare if needed later. it is yours, don't let them keep it.
you will not have enuff $$$$$ in what is owed for the repairs to repaint/color change, or custom paint - That would have to come outta your pocket.
That's all I can think of at the moment - I hope this helps all - Any other questions, just ask - Sorry for such a long winded post but I feel it is important info to know

 

[jcb7469]

Not offended in the least. What I should of said is that In my case the adjuster actually used the shops own program at the shop itself if not 80% at least a good portion of the estimate was done. At least enough to start some of the parts order especially with a brand like triumph and the slow turnaround on body parts. I understand they are a busy shop at a busy time of the year but the attitude of the guy just rubbed me wrong as well. I felt like the guy thought I had no other choice but him and thus there was no rush. I would understand if I showed up with a wrecked 800 bike insured by month to month insurance company. But. A reasonably late model triumph with a well known insurance company means your probably gonna get paid pretty quick. I do appreciate the advice though and I believe your words come from a good place. How far from Killeen are you and what would u get to spray a touring candy black?

 

[EasTexRIII]

Not offended in the least. What I should of said is that In my case the adjuster actually used the shops own program at the shop itself if not 80% at least a good portion of the estimate was done. At least enough to start some of the parts order especially with a brand like triumph and the slow turnaround on body parts. I understand they are a busy shop at a busy time of the year but the attitude of the guy just rubbed me wrong as well. I felt like the guy thought I had no other choice but him and thus there was no rush. I would understand if I showed up with a wrecked 800 bike insured by month to month insurance company. But. A reasonably late model triumph with a well known insurance company means your probably gonna get paid pretty quick. I do appreciate the advice though and I believe your words come from a good place. How far from Killeen are you and what would u get to spray a touring candy black?

I understand your frustration with the shop, but from experience in the service industry I know they can not just put customers ahead of others based off how much & how quick they will be paid. That's not really fair to all the other customers who may not have a "gravy job" for them now, but in the future could potentially be a great repeat customer. I took my Tracker boat to the dealership in Dec & it was still under warranty, had a engine warning alarm buzzing. All they had to do was plug it in to the OBDU reader to tell them it was just a bad oil pressure switch. It took them 3 1/2 weeks just to plug it into the m****r *****r to verify that's what it was & 10 minutes to R&R the switch!!!!!!!
See, that adjuster could have never come up with an estimate even close to that amount without the info from the shop.
I bet he's happy he was able to then steer you to a $65 an hour shop because he knows he probably won't have to do a supplement.
Just remember. It is YOUR bike, you are paying exorbitant premiums - MAKE SURE they don't short cut your repairs - MAKE them fix it back to AT LEAST as good as it was. stay on top of the repair process once they get started on it.
It is up to the shop to contact the adjuster & get any supplements that may be needed. but you need to make sure they do that.
As far as repaints here. Sorry we only do collision repair on cars/trucks (cages) - I painted mine a month or so ago, but after hours & it was the first thing I've painted in 25 years so it took up ALL the time I had & more so that's the last one for me for a long time!!!!
Good luck Sir!

 

[JackG]

Was driving on post and driving down the road. I hit the brakes maybe a little to quickly and locked the rear wheel. The back and front end swapped position and threw me about 5 yards two small spots on me but the left side of Wally didn't do so well. The left fog light is toast. Windshield is scratched. Scratched the hell out of the clutch handle as well as a Big gouge on dresser bars and the badge above the dresser bar is thrashed. I think drivers side foot boards are a bit bent as well. I also scratched the hell out of the lid of the bag. I'm guessing I'm well over my 500 deductible. Good news is that it's all cosmetic and the tank and fenders are fine. No real point to this post but a mini rant.

Sorry to hear. The wide rear tire really comes loose easily. I had to brake after riding on fresh pavement and almost lost it today. Luckily had my wits about me to release the brake.