wjb3805
.020 Over
always told my wife that I can always serve as a bad example to others, seems its true. had ordered my Rostra CC from Murphsskits about a year ago and due to circumstances and the hellish Virginia heat put off installing it until a month ago. seems like by my usual luck of the draw I had received a DOA unit and did not know it until all wiring , mounting, etc was finished and began testing.
dead as a rock. verified all wiring. did all the listed troublesgooting and even wired directly to battery power. nada. no type of response, diagnostic lights etc.
contacted Rostra about warranty replacement since was 3 year 36k miles. still had 2 years and 36k miles warranty left. it seems they do not honor their own warranty but refer it back to the vendor who sold it. contacted Murphskits about 2 weeks ago and have not had a reply as of this point.
the moral of this story is with all of this top rate equipment coming from China, dont take it on faith that everything out of the box is alive and kicking. check it ASAP. even purchased 3 bad dishwashers in a row from one big box company. really pissed the store geeks off when we tested the last unit in store and it failed before leaving. they were rather apologetic afterwards. purchased number 4 from another store...
just a heads up. if I am unable to get this resolved / replaced, I will probably have a CC control pad, mount and a VSS signal splitter booster for sale. will just be dust collectors otherwise.
think I will just install a Breakaway and keep it simple.
dead as a rock. verified all wiring. did all the listed troublesgooting and even wired directly to battery power. nada. no type of response, diagnostic lights etc.
contacted Rostra about warranty replacement since was 3 year 36k miles. still had 2 years and 36k miles warranty left. it seems they do not honor their own warranty but refer it back to the vendor who sold it. contacted Murphskits about 2 weeks ago and have not had a reply as of this point.
the moral of this story is with all of this top rate equipment coming from China, dont take it on faith that everything out of the box is alive and kicking. check it ASAP. even purchased 3 bad dishwashers in a row from one big box company. really pissed the store geeks off when we tested the last unit in store and it failed before leaving. they were rather apologetic afterwards. purchased number 4 from another store...
just a heads up. if I am unable to get this resolved / replaced, I will probably have a CC control pad, mount and a VSS signal splitter booster for sale. will just be dust collectors otherwise.
think I will just install a Breakaway and keep it simple.
