Scot, I didn't say I called them. You may call what I'm saying "bad mouthing". I call it posting my opinion on a product that I purchased for my bike, and hopefully giving someone else some good info towards their decision whether to purchase said item or not.
I am not happy with them, but not so much so that I'm going to bother sending them back to Canada and look for a refund.
I took your response as a bit unfriendly. I'm still considering myself a new owner of my bike, and a fairly new member here. One of the good things about our forum, as well as any other forum, is the ability to share opinions and experiences about our bikes and the products that we buy for them.
Based on your almost 5000 messages here, I would think you must realize that.
Have a good day!