Did your 2020+ Rocket 3 Instrument Cluster glass crack?

[Valentin Rizvan]

I bought my 2020 GT last year with 1900 miles on the clock.. Now almost 11k
Already had a small crack on the left display When I bought it. Today I splashed petrol on it by mistake and it cracked a lot more. That little crack continued across all displays and another one started from the bottom upwards, stoping almost in the middle of the central display. Any fixes out of warranty?

 

[Ortwin]

Mine cracked on the bottom window and water damage. 2 weeks ago my LCD failed. The cluster is with an electronics expert for repair.
If non repairable it will require a new unit at 2000 euro cost. Small crack with big consequences. Will keep you updated on progress

 

[ciderbaby]

Mine cracked on the bottom window and water damage. 2 weeks ago my LCD failed. The cluster is with an electronics expert for repair.
If non repairable it will require a new unit at 2000 euro cost. Small crack with big consequences. Will keep you updated on progress

Contact Triumph these are being replaced even out of warranty. It's a known problem......I was thinking about this while out on a spin at the weekend. It puzzled me how some people have no issues and others have had 2 or 3 replaced. I wonder would splash back from filling the fuel tank be an issue. I definitely messed up a few times when I got the bike and fuel definitely got on the cluster. I've been extra careful since. Maybe it's just coincidence
Tim

 

[Ortwin]

Contact Triumph these are being replaced even out of warranty. It's a known problem......I was thinking about this while out on a spin at the weekend. It puzzled me how some people have no issues and others have had 2 or 3 replaced. I wonder would splash back from filling the fuel tank be an issue. I definitely messed up a few times when I got the bike and fuel definitely got on the cluster. I've been extra careful since. Maybe it's just coincidence
Tim

I did not splash any fuel on. The crack just appeared.
I am already in contact with my Triumph dealer and asked for a replacement. Let’s see what happens next.

 

[Ortwin]

Mine cracked on the bottom window and water damage. 2 weeks ago my LCD failed. The cluster is with an electronics expert for repair.
If non repairable it will require a new unit at 2000 euro cost. Small crack with big consequences. Will keep you updated on progress

I had the cluster repaired. The power supply circuit was faulty. Repair cost a little over 400 euro.
The repair company could not get a new screen which means my cracked screen could lead to the same issue again.
At least I am able to ride the bike again.

I put a claim to my triumph dealer for an new cluster unit. Let’s see how it plays out.

Just to check with you guys…. I cannot buy a replacement screen from triumph. The only “spare part “ option triumph provides is a new cluster.
Is that te same in your area? Can you let me know? Thanks a lot

Will keep you updated

 

[ciderbaby]

I had the cluster repaired. The power supply circuit was faulty. Repair cost a little over 400 euro.
The repair company could not get a new screen which means my cracked screen could lead to the same issue again.
At least I am able to ride the bike again.

I put a claim to my triumph dealer for an new cluster unit. Let’s see how it plays out.

Just to check with you guys…. I cannot buy a replacement screen from triumph. The only “spare part “ option triumph provides is a new cluster.
Is that te same in your area? Can you let me know? Thanks a lot

Will keep you updated

That's correct but.........I bought this a while back because I thought it was a protective cover for the cluster. Turns out it's the actual cracked part. I returned mine but I hope this helps
I just found this on AliExpress:
€72.50 | Instrument Shell Dashboard Cover Accessories For Rocket 3 R GT 3GT Scrambler 1200 XE XC 2019-2024 Motorcycle Speedometer Housing

Instrument Shell Dashboard Cover Accessories For Rocket 3 R GT 3GT Scrambler 1200 XE XC 2019-2024 Motorcycle Speedometer Housing - AliExpress 201355758

Smarter Shopping, Better Living! Aliexpress.com

a.aliexpress.com

 

[Journeyman]

That's correct but.........I bought this a while back because I thought it was a protective cover for the cluster. Turns out it's the actual cracked part. I returned mine but I hope this helps
I just found this on AliExpress:
€72.50 | Instrument Shell Dashboard Cover Accessories For Rocket 3 R GT 3GT Scrambler 1200 XE XC 2019-2024 Motorcycle Speedometer Housing

Instrument Shell Dashboard Cover Accessories For Rocket 3 R GT 3GT Scrambler 1200 XE XC 2019-2024 Motorcycle Speedometer Housing - AliExpress 201355758

Smarter Shopping, Better Living! Aliexpress.com

a.aliexpress.com

Saving that link in case of future bad luck- thanks!

 

[Ortwin]

That's correct but.........I bought this a while back because I thought it was a protective cover for the cluster. Turns out it's the actual cracked part. I returned mine but I hope this helps
I just found this on AliExpress:
€72.50 | Instrument Shell Dashboard Cover Accessories For Rocket 3 R GT 3GT Scrambler 1200 XE XC 2019-2024 Motorcycle Speedometer Housing

Instrument Shell Dashboard Cover Accessories For Rocket 3 R GT 3GT Scrambler 1200 XE XC 2019-2024 Motorcycle Speedometer Housing - AliExpress 201355758

Smarter Shopping, Better Living! Aliexpress.com

a.aliexpress.com

Yeah, I found the same link. But given the fact that I am building a case with Triumph to get a new replacement unit, for now, i need to ask for OEM parts…… which I know don’t exist, other than a complete cluster.
In EU we have a regulation called “right on repair “ which so far Triumph is not adhering to.

To be continued

 

[Ortwin]

I had the cluster repaired. The power supply circuit was faulty. Repair cost a little over 400 euro.
The repair company could not get a new screen which means my cracked screen could lead to the same issue again.
At least I am able to ride the bike again.

I put a claim to my triumph dealer for an new cluster unit. Let’s see how it plays out.

Just to check with you guys…. I cannot buy a replacement screen from triumph. The only “spare part “ option triumph provides is a new cluster.
Is that te same in your area? Can you let me know? Thanks a lot

Will keep you updated

Good news from the dealer today . My cluster will be replaced for a new one next week

 

[rick danger]

It would be nice to see a company stand behind a known defect, instead of ignoring it like the cams and followers in KTM 790/890 engines