Oil Leak / Pinhole in block

[RKTNMYPKT]

Thanks!
From what I understand Peter the head customer service guy in Atlanta is the one who pushed for it, and in fact it was him who called me a little while ago with the news.

The dealer then called me and said that Peter had told them he didn't want this to cost me a penny, the payment I already made will be credited to the new bike as well as the first 600 mile oil change I just paid for on the other bike....

 

[Phil R]

The phantom red and black is an awesome combination, I had a Thunderbird SE 1800 in that color, man I wish the ex didn't take that with her...

 

[Molinoman]

Thunderbird SE 1800??? Didn't know they came that size, mine was only a 1700.

Dennis

 

[mr hunt]

Thanks!
From what I understand Peter the head customer service guy in Atlanta is the one who pushed for it, and in fact it was him who called me a little while ago with the news.

The dealer then called me and said that Peter had told them he didn't want this to cost me a penny, the payment I already made will be credited to the new bike as well as the first 600 mile oil change I just paid for on the other bike....

Great outcome!

 

[skydog1000]

get the 2014 red and black

 

[RocketandRollit]

:bch:

Cheers to Triumph for doing the right thing!
Wait for the one you really want...

Man, I love a good customer service story.

 

[Pres10]

Cheers to you and Triumph.

 

[tford69]

congrats and its nice to hear triumph stepping up

 

[keno351]

really good news, great to see triumph do the right thing, i'm sure word will get around and thats gotta be good for triumphs p.r

 

[69birdflu]

Congrats Jim

Well, I'll say Triumph really did step up. Makes me feel all warm inside to know Triumph truly stands behind the product.

Couldn't happen to a nicer guy. (unless it was me.)