I can't say the problem was 100% the shop as carp did credit them some money for "parts". I didn't ask too much about it at the time, but either way carp DID stand behind the work and sent the shop $$ so it wasn't passed to me - my shop did charge me half rate labor to redegree the cam, but it wasn't that much $$. I really didn't place blame to anyone. Carp did forget to send the clutch springs, but they shipped them to the shop the next day, so the service I found to be impressive too.
Yep, I am happy, but it is totally a personal call. I just have gotten lots from the rocket community so I wanted to post my experiences for others. I am not trying to say someone should, or shouldn't do it - just trying to give my experience.
Ok lets get this bull pucky straight. You accidently got charged for pistons which you did not order so Bob Refunded the money. Plain and simple because Bob is a honest man. Why your shop did not tell you this is hard to say. Maybe they were trying to cover up the fact that they installed the cams incorrectly. They thru the cams in snugged the bolts up with their fingers and never dialed them up. Yep never even torqued them to the new kit specifications in fact never torqued them at all. And then were so Rock stupid as to wonder what problem was. Go figure
This is why having a shop that thinks they know what their doing can be dangerous. You are lucky you did not need a whole new head from broken and bent valves, along with bent cams. Oh and broken pistons with screwed up liners.
Like the poor feller that owns this 07 head
(Of course Bob being as good as he is just finished revivng this bike and it pulled 243 hp and something like 183.9 FTlbs of torque)
Whats really funny is your shop was not the first brain surgeon to screw this up. I can think of at least two other shops that have. And both captains are on both sites.
This is why people should consider having the kit done by Bob as if something as bad as that happend he would have fixed it quicker then stink on crap.
Now I am not saying a Captain can not install this kit because that is false. I personnally along with R3turbo did our own installs. Yet even though R3Turbo is on the other side of the world he still followed instructions with total positive results. You just have to have a tech with one more operating brain cell then a dead cow!!!!
Now as for Arts linguistic skills I can not attest to what had been said in private conversations. I can say after reading your begining post which make it sound like Carpenter Racing screwed you when in reality you went to a privated shop and pay for your own raping!!!! I mean come on you let a shop charge you half rate to go back and dial the cams they should have done in the first place. Again go figure?
The Clutch springs are on them I am glad they shipped them to you the next day. But that does not surprise me Bob is that way if he messed up or in this case the kid that packaged the kit up made a mistake, Bob will not stop until it is corrected.
The good thing is your motor did not get destroyed by the shop you took it to and you are happy with the power and your stead period.