- Feb 18, 2022
- Harley Roadking
NOt slamming R3s at all, love mine. But Triumph needs to support its customers better. Once you buy the bike, its a fight to get help for alot of its customers.
I had to wait 3 weeks for a Honda SXS part. Things are a mess everywhere not just at Triumph. I hope your bike gets repaired correctly and you have no more problems.NOt slamming R3s at all, love mine. But Triumph needs to support its customers better. Once you buy the bike, its a fight to get help for alot of its customers.
Disagree. This forum isn't all rainbows and Unicorns where all members talk only positive feelings towards the R3. It's a forum for positive and negative where we air our happiness and grievances. The Rocket isn't perfect we all know that and that's why there are posts helping people troubleshoot the problems with the Rocket. Don't post with Rose colored glasses, shoot from the hip if you have problems and let us know when things are fixed. Some are frustrated with the newer gen Rocket and based on a few posts rightfully so. I had big problems that got sorted out and thankfully I live close to a dealer. Some have 3 to 5 hour trips one way. I don't blame them for being pissed.Sorry you had a bad experience. Perhaps it is best not to start slamming R3's in an R3 forum.
I've changed the oil myself twice on my 21 R3GT and have never had a problem getting what is needed (oil, filter, washers, etc). This is the 5th Triumph I've owned in my life and I've never had a problem finding parts and accessories (cheaper to buy on-line). We're fortunate in my area to have three Triumph dealers within easy driving distance (one is 15 minutes a way). If one doesn't have what I need the other(s) do, or one of the several on-line dealers do for sure. Dealers have the ability to search for parts throughout their system and get parts overnighted. They do that all the time. Ebay often times has used stuff you might need as well. The dealer I bought the bike from had the bags, mounting hardware, tank knee pads in stock and I didn't have to wait for anything, so. . . whoever your local dealer is has let you down. They should think ahead to some degree and stock items they know buyers will probably want. I suppose Triumph USA can encourage that kind of thinking, but your dealer is who you should be speaking to. I've also owned 5 Harley Davidson's over the years and have often had to wait for parts for them as well, so this isn't necessarily a Triumph specific situation.Had 2 guys on my block asking me about my Rocket. They both wanted new bikes. Although I really like my Rocket, I steered them away because I wont lie, the lack of support has really weighed heavy on me. 9 weeks and still cant get basic parts that most any dealer with a service dept should have. How are we supposed to keep our bikes seviced and running? I could not get the oil drain washers because they have to order them, maybe 2 weeks to get. Lucky I just wanted them for later. Anyways, they both bought Harleys over the weekend.I'v