This is really a good shop, and aside from a few hiccups here and there they have treated me a good as can be expected.
The Service manager did apologize and told me they were going to revise the way they perform the checks in the future. As far as test rides go my problem had not gotten as bad as
@Claviger's had, so unless he removed his hands from the bars during the test ride he probably would not have noticed it.