Journeyman
"And this one is just right" ~ Goldilocks
Sent video to dealership. They called me and said we dont know. Said if they cant put it on the lift and reproduce it they cant figure it out........
They're the dealer- so they'd **** well better figure it out! Your bike just happens to have a problem while in motion, not on a lift. Surely they test RIDE bikes? That answer is unacceptable. I'm getting pissed off with you.
Or, maybe, to make it easier for them they should just give you a new bike that doesn't make grinding noises while moving! Then they don't have to "figure it out!"
Yeah, it's about time to get "medieval on their a@@." Send the Triumph corporate office an email with the sound clip and then call them too. Write a complaint with the BBB- that works 99% of the time with any legitimate business. Then proceed from there.
Sorry, man, you were unlucky. Don't regret getting the Rocket, they are great bikes- it's a bad dealer not stepping up, but they will fix this or make it right. They just need some persuasion, apparently. If it's something not too serious, once it's taken care of, I doubt you're going to have any major problems for a long while. If it's major, well, I'd say new bike or make them regret that they are in business.
Good luck and keep us posted.