Dandiego:
I never got satisfaction (ie resolution) from Triumph on the ignition issue, so I took the bike to a local independent motorcycle repair guy. He was able to remove the ignition switch without removing the security bolts (simply removed bottom of ignition switch which exposed the "guts"), and as suspected...found one of the wire solders had broken loose. He re-soldered the joint and I was on the road...cost me $50.