Best Service in So Cal.

bertb

.060 Over
Joined
Mar 1, 2009
Messages
105
Location
Palm Desert, CA
Best Service Dept. in So Cal.??

Any So. Cal. Captains who've had a good experience at a dealer's service dept.? I've got my '05 standard trailered up and am ready to take her for diagnostics. I'de posted elsewhere about my NO SPARK issue and am throwing in the towel. There's about 7-8 dealers in So.Cal. within a 2 hour drive and can't decide which one to select.
Thanks for any suggestions.
 
No S. Cal. captains with a positive experience at a dealer?
Was going to go to Doug Douglas as it is the closest, but alas they are closed Monday's!
 
Doug douglas triumph

Go see Danny Douglas at Doug Douglas Triumph in San Bernardino. 909-884-4776 Small shop with an EXCELLENT service department.
 
Spoke to Art at Doug Douglas today and made an appointment for first thing in the morning. He seemed to think that although it could be a number of things it also appears to be something simple. Fingers crossed. Thanks for the replies, it's always reassuring to get a recommendation since it'll be my first trip to a dealer.
 
I think Art is in the parts department. Not sure. It's a small shop. I think both service and the parts guys answer the phone. There are no salesmen. The owners son, Danny, and who ever else is available, sell the bikes. Danny is also a master tech in the shop. That way you get someone with an intimate mechanical knowledge of the bike. Not some slick salesman! You will like the place. Small with old fashioned service.
 
Thanks Mule, I dropped her off today and it seemed to be a good experience. 20 minutes after I left I got a call that they had figured it out. Although they had not heard of it happening before, the crank angle sensor had gone bad and would not send a message to fire the coils. They ordered it up and hopefully will have it next week. I'm going to have them do a few other things while it's there also. They detected a slight leak in the fork seals, bike only has 7,000 + miles on it, but for $240 including labor I think I'll wait a while! Thanks again.
 
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