R3GT Turn Signal Problem

G-Force Junkie said:

Why is this issue still an issue? From my POV, there should be no question as to the correct software version. (Configuration management 101.) By this time, a factory engineer should have been dispatched to either resolve the issue or order the moto replaced. Mine failed, twice, on the way home. Took away a lot of the joy. I lost it for something like 5 weeks to technical issues this past summer (paid the loan and insurance though). These are not cheap machines and, although I respect and appreciate my Dealer's service folk, I am not sure they are getting optimum manufacturer support.

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ArizonaKid said:

My dealer contacted Triumoh and they agreed to replace the display cluster under warranty, where some of the programming lives evidently (?). They did that in less than an hour, loaded the software and I haven’t experienced any problems since. That was a $1400 fix they paid for and it appears fixed the issues.

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STR4ng3r said:

You're a lucky guy then, I'll try to propose this to my dealer, we'll see how it turns out

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ArizonaKid said:

The dealer said Triumoh was apparently aware of the problem and actually offered the fix themselves, so you should have no problems (?).

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