Failure during manufacturing...

509GT

Theoretical Propagandist
Joined
Oct 13, 2024
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50
Ride
2025 Rocket GT
So this has been a many months long issue with my 2025 Rocket GT. With only 854 miles I started seeing very small drops of oil under the bike after longer rides. As time has gone by, the oils spots got larger and larger. Got under the bike and found a drop falling off the catalytic converter (left side). Wiped clean and it seemed to stop for a period of time.

After a longer ride, the oil drips came back. Got under the bike and snapped some images and called the dealer. Mind you, its a 3 hour drive to get to them, so they let me ask questions and they try to help me, to prevent a long drive when a 5 minute call may solve.

We decided, the amount of oil coming out and the location, they needed to deal with it.

What they uncovered is the starter was not adequately tightened during manufacturing and the bottom.two bolts were loose enough to allow the gasket to slowly let oil drip out.

The dealer had never seen this and Triumph said they were going to look into other reports from dealers.

This was the second manufacturing issue, as they forgot several clips to hold the handle bar ends on and bolts not tightened down for the pillion back rest.
 

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You wonder if this was a Monday or Friday bike??? Totally unacceptable.

I remember when I worked in a GM dealership back in the 70's seeing a Chevy C10 pickup come off the transport with Chevy C10 markings on one side and the GMC 15 markings on the other. Another time a Chevy pickup showed up with a GMC tailgate. then there were the warranty claims... Customer stating they had an annoying rattle in the right rear door. When I pulled the panel off, there was a string with a nut fastened to it, creating a rattle and a note tapped to the string stating "Took you long enough to find it!!". Another time I found someones decaying lunch from the factory rotting away in a door giving off a fowl odor. Twice I found casting flash blocking water cooling transfer ports on Chevy small block V8s, once in the intake manifold and another in the water pump. Both were causing overheating conditions within minutes of firing the car up (how did these get out of the factory???). Sigh!!!
 
Odd. In the Nuclear Industry we had QC (Quality Control) and QA (Quality Assurance). The QC guys did the field inspections and the QA guys made sure the paper trail was complete. We had a lot of outages where the work being performed on a system or component required a QC inspection at some point in the job that workers would blow past in their haste to get done and then realize it after the job was finished Oops. The fun part was whatever they had just worked on became a "do over" because they missed the QC hold point and the work had to be repeated with the inspector present. That's how you have refueling outages that are scheduled to last 46 days run to 104. The Nuclear Regulatory Commission's inspectors had about as much joviality as a cranial artery hemorrhage when it came to quality so all maintenance work was either, do it right or do it over until it's right, before we'll let you restart your power plant. Of course scale has to be taken into consideration, screw up assembling a single motorcycle and you endanger at most a few people, do it to a nuclear power plant and you can wipe out a large chunk of territory (just ask the Ukrainians).
 
There's also a gearbox inspection cover under air intake. The bolts on this cover were not torqued correctly during assembly. I had to go back twice together it sorted. Second time they fitted a new gasket. All is well now
 
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