Triumph factory began shipping bikes and spares ECUs out locked, with no map loaded, in mid 2013.
Triumph dealers (or cowboys with the triumph software & list of passwords

) have to unlock the ECU and load the map.
Once unlocked at this point, they remain unlocked afaik.
Unless that changed recently.
TuneECU has no locks, but Tuneboy does need a "key" per ECU to work (which costs $$$)
Can you describe the point at which you come to a dead end, what does it look like?
E.g. flashing check engine light, little light in the corner of the TuneECU screen flashes red and Amber but won't go green, etc
I do know quite a few captains have had issues with newer TuneECU version 2.5.8 on Windows