Ooooouchhh

Paul Hyland said:
Dave,
the tire was 215 but they charge 90 to mount.:(
I have a place in mind for next time, they have a new machine they bought just for the larger tires on custom bikes. I would have taken my bike there but don't know if I trust them with taking the whole wheel off and replacing.
With new tire mounting and new rear breaks they got me for 419$ total. can you say bend over.
I am seriously thinking I want a new rim. I hate my stuff being messed up especially if I'm not the one who messed it up.

OH ya! yes Heather I put a new tire on the bike so my brother could borrow my truck while he was down here.
Click to expand...
I know what ya mean about being gouged. I'm still trying to get over the $150 (mounted) price of that Dark Side, that's only going to out live 3 Metz's.:p;):D
 
Hey Paul,
Sounds like what happened to my Rocket the first time the dealer replaced my rear tire. I walked back towards the service area and caught the service guy taking a file to my rim. I asked him what he was doing and he told me that he had damaged my rim and was trying to file out the gouges. I demanded a replacement when asked what I wanted them to do. Had I not, I'd be riding around with a gouged rim. We get leanency on pricing for anything on our Rockets so why should we settle for anythng less.
 
No Free Pass on this!

Paul: first of all you have my condolences regarding the damage to your wheel. HOWEVER, I would not give them a pass on this deal.:mad:

The fee charges were (IMHO) way above the customary charge for this type of work anywhere I have ever been. By definition the amount charged implies the experience and knowledge of the person assigned to do the work at the dealership is extensive and should guarantee the work be completed without collateral damage. THEY OWE YOU A WHEEL!

I just paid $35 to have a new rear tire put on my bike and there is not a mark on the wheel be cause the dealership mechanic knew what he was doing.

The person assigned to do this work for you screwed up and the shop owner is not going to take responsibility unless you hold them accountable....which I hope you do!

IF THEY DON"T PAY UP....LET ME KNOW.....I"LL SEND SOME ONE AFTER THEIR FAMILY!!!:D:D:D...S.B.
 
Just some notes on this subject. I've done two of these and it ain't easy.

1. It is very hard to "cut the old Metz off". Not only does the Triumph wheel have no center drop to it it has a very short lip and it is almost impossible to get any kind of cutting device in there. The bead of the Metz contains a large steel cord that must be cut to do this.

2. If you put large amounts of lube on the bead of the tire when mounting it, the tire may very well spin on the rim during hard acceleration or braking, causing all sorts of problems. This may feel like your clutch is slipping (Hey Piggr!), it may feel like your brakes don't work, and it will throw your wheel out of balance.

3. If you use an automotive style machine there is nowhere to clamp onto the rim without marking it up. There are adapters made specifically for motorcycle wheels but they like to slip.

4. I used small blocks of wood to hold the bead away from the lip on the last one I did (to simulate the missing drop center) and this helped a lot.

5. I've never seen anyone "lever" one of these off or on but that just has to suck. It would have to take lots of large levers and lots of large help.

6. Part of the problem is the Metz itself, if you let the air out and break the bead it turns into a uncontrollable flimsy walled pile of crap with an indestructible bead. Its much harder to work with than a car tire.

It sounds like this isn't the first Rodeo for S.B.'s mechanic. I've put marks in both rims I've done (Rusty's and mine) but I think I'm to the point where there won't be any future marking of rims.

You would think that Triumph would focus on this in their training courses. Maybe they do and it just isn't getting done right. They put them on at the factory without screwing the wheels up, so it must be possible.
 
paul, if they wont get you a rim if you put it on a credit card disput the charges (all of it). in dispute list the price of a new rim and the cost to replace. if the shop disputes it and it is reversed dispute a 2nd time and you will win. i know this cuz a client pulled some crap on me and still got all their money back. the bank who ownes the cc will always back the client.. they lose nothing.. the dealer is sol
 
You would think that Triumph would focus on this in their training courses. Maybe they do and it just isn't getting done right. They put them on at the factory without screwing the wheels up, so it must be possible.[/quote]


Tom,

Six Taiwanese children and bamboo sticks. Works every time.
 
Bruce....Gunshots, cut his off with a cutoff wheel. I saw it in his garage so it's possible. I would imagine that it can be done, anything can be done with the right tools. I have a small cutoff wheel that goes in a pencil die grinder.....it's about 1/2" OD.

I'm thinking that the OEM 'grows' the rim inside the tire instead of mounting the tire to the rim........:D

Chargebacks aren't pretty. If you do resort to a chargeback against the dealer (that is, if you paid for the service with a credit card), don't expect to go back to the dealer and receive courteous service...ever. I believe I'd find a way to work it out other than that avenue. That method works well for Internet purchases, but one-on-one purchases, where you are dealing face-to-face with another person, I'd advise against it. Hard feelings last forever.......
 
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