I'm partly to blame HeR3tic for "dealer prep over site" cuz I don't call them out on it, opting instead to wrench any issue myself. I dislike dealerships and find far too many to be inept to some degree or another. Yes I'm picky, but I am mellowing with age,....thank God!!
Now the other side of the coin. (insert cricket sound) ,..............................................................................actually I don't envy dealerships. So very few make the grade, probably cuz it's VERY HARD to do so. I feel fortunate that I only have to drive 100 miles for Triumph service so the last thing I want to do is cause some bad karma for same.