albertaduke

former airline pilot without the big bucks
Joined
Feb 16, 2010
Messages
4,268
Location
kaleden
Ride
2021 rocket3 GT
I am rather baffled and mildly p.....ed off for the second time in 30 days since new my bike would not start .. first time had to trailer it to the dealer 70 miles away somehow main fuse blew now on saturday having lunch at a restaurant on a very hot day I cannot get the bike to start actually even the TFT WOULD NOT COME UP ON SCREEN batttery is good all the fuses good what is it? had to go get a trailer and bring it home since nothing I tried got any results tuesday drive back to the dealership not amused at all never had this sort of problems with the old R3 any ideas t save me a trip to the dealer??
 

CanberraR3

Living Legend
Joined
May 27, 2010
Messages
11,274
Location
Canberra, Australia
Ride
Triumphs, but no Rocket just now.
Haven’t heard of one failing on a Rocket (yet), but the TFT suddenly died on my wife’s Street Triple and the bike wouldn’t do anything. Completely dead. Got a new dash under warranty. If that’s the problem the only fix is a new dash. I know it’s happened on the odd Scrambler 1200 and that dash is similar to the Rocket’s.

Edit: by the way, it’s not unheard of but certainly isn’t common.
 
Last edited:

Javilin

Rodad, rodad malditos...
Joined
Jul 31, 2021
Messages
1
Location
España
Ride
Rocket 3 R
I am rather baffled and mildly p.....ed off for the second time in 30 days since new my bike would not start .. first time had to trailer it to the dealer 70 miles away somehow main fuse blew now on saturday having lunch at a restaurant on a very hot day I cannot get the bike to start actually even the TFT WOULD NOT COME UP ON SCREEN batttery is good all the fuses good what is it? had to go get a trailer and bring it home since nothing I tried got any results tuesday drive back to the dealership not amused at all never had this sort of problems with the old R3 any ideas t save me a trip to the dealer??
I buy mine only a week ago. and some problems are a headache.
The first day after picking up my Rocket 3R from the dealership, I parked it at home and it didn't start anymore. After hauling it away, the shop manager tells me that a part of the electric starter was loose. They said it was a simple connector and fixed it soon. Next day, when I put gas, I splashed on top of the tank and the information screen. I think this bike is dangerous with the gas and air in empty tank. Suddenly in seconds the disply glass has been cracked in two parts.
I don't understand how this expensive bike can be so sensible to this things.
 

Dod

Standard Bore
Joined
Aug 6, 2021
Messages
1
Location
Fife, Scotland
Ride
Rocket GT3 Triple Black
Hi, did you ever get to the bottom of your problem with the TFT not coming on. Three days ago I had a similar problem with my 2021 Rocket 3 GT Triple Black. I had parked at a hotel and when I cam out in the morning I went through the usual routine of turning the smart key fob on and then pressing the start button. The electronic steering lock released, the front day running light and tail light came on, but nothing else. The TFT display did not light up, the fuel pump didn't start and none of the other switches on the handlebars would work, (I thought the hazard warning lights would be able to work under any circumstances but no.). I checked the battery terminals and called out the breakdown service, (RAC in the UK is partnered with Triumph). The guy checked all the fuses and then looked up his database. He told me they had a technical note from Triumph saying the right hand switch cluster containing the starter switch had been reported as causing issues. However, he wasn't able to do anything to help me due to warranty issues. I then had to wait on a recovery truck to take me and the bike 350 miles back home. (I will come back to this point at the end as there is a lesson to be learned for UK readers regarding recovery services).
I called Triumph and my bike was picked up today and returned to the dealer for investigation.
Another point to make. I have the Triumph Track + tracker installed. This began to send me the wrong location of the bike approximately 2 weeks ago. I contacted Scorpion/Datatool, the manufacturer, and they are going to repair/replace it. They assured me it would not interfere with the operation of the bike. Five days ago I began to get spurious warnings and text messages from the tracker, one telling me the bike was being tampered with and it was in a city 500 miles away.
Back to the breakdown, I called Triumph Aftersales once my bike and I were in the recovery vehicle and on the move. They also assured me that the failure of the bike to boot up has nothing to do with a faulty tracker.
I have had opinions from Triumph which suggest the immobiliser has failed. I have also been told by Datatool that the Triumph Tracker + will be replaced. Yet neither of the two companies think these failures can be linked?
So for now I will have to wait until the dealer has carried out further investigation. I will keep you informed.
For the UK readers. The lesson learned regarding vehicle recovery companies is choose very carefully. I only used the RAC because I had been given one years free membership by Triumph. (I do have other recovery cover through my insurance company). It took the RAC 40 hours to get the bike and myself 350 miles back home. This included one night in a hotel. The relay method and procedures they use do not permit a direct recovery home from a breakdown unless you are in a radius of approximately 30 miles. It isn't good.
I know the above is a bit long and I apologise. I do hope there are or will be some learnings from it.
 
Top