Sidecar Flip
Living Legend
It's been a bad weekend all around.
I haven't been paying a lot of attention to the website, trying to get the saddlebag liners finalized, teaching in the evenings and trying to stay warm.
I thought that no orders showing up in my in box might have something to do with the fluctuating dollar but I was wrong......real wrong.
Friday, I received an e-mail from a fellow in the United Kingdom that my shopping cart was not functioning. He wanted some items, but the cart wouldn't take him to Pay-Pal. I went into the back end of the website (in hindsight that's something I should do every day with my coffee in the morning and I will from now on) and had a Maalox moment. The ledger was completely filled with multiple orders from various customers in various stages of frustration. It was interesting in the least to see the frustration progress as they entered multiple orders, all of which have been deleted from the website so all personal information is secure. I spent the entire night on Saturday arguing with Pay-Pal and getting nowhere. To add insult to injury, my wife's desk top had the power supply go south and all the web data is on that computer (I don't trust Vista but maybe I should, Shawn does). Only the current data is on my laptop. All archive files are on the other unit.
I have been contacting each and every customer who has logged on to my website, assuring them that everything is secure and now, with our astute Webmasters assistance (if Shawn can ride a bike half as well as he can manipulate a website, he makes Roger DeCoster look like a cripple), all is running properly again. I'm reasonably sure that in the future, I won't experience high blood pressure for extended times. I now have a guardian angel watching over my shoulder.
Again, my apologies to anyone who was maligned by the website. For the Captains here who know me personally, I'd never operate that way. I/we will keep a closer eye on the site from now on.
If, at any time, anyone who uses the website has any problems, please notify me asap. My e-mail address is all over the site or you can message me from this site or message our Webmaster......he's the one who's gonna fix it anyway. I don't have a clue how to. I can make bling but I can't do cyber stuff for beans.
All-in-all, it's been a long weekend.
I haven't been paying a lot of attention to the website, trying to get the saddlebag liners finalized, teaching in the evenings and trying to stay warm.
I thought that no orders showing up in my in box might have something to do with the fluctuating dollar but I was wrong......real wrong.
Friday, I received an e-mail from a fellow in the United Kingdom that my shopping cart was not functioning. He wanted some items, but the cart wouldn't take him to Pay-Pal. I went into the back end of the website (in hindsight that's something I should do every day with my coffee in the morning and I will from now on) and had a Maalox moment. The ledger was completely filled with multiple orders from various customers in various stages of frustration. It was interesting in the least to see the frustration progress as they entered multiple orders, all of which have been deleted from the website so all personal information is secure. I spent the entire night on Saturday arguing with Pay-Pal and getting nowhere. To add insult to injury, my wife's desk top had the power supply go south and all the web data is on that computer (I don't trust Vista but maybe I should, Shawn does). Only the current data is on my laptop. All archive files are on the other unit.
I have been contacting each and every customer who has logged on to my website, assuring them that everything is secure and now, with our astute Webmasters assistance (if Shawn can ride a bike half as well as he can manipulate a website, he makes Roger DeCoster look like a cripple), all is running properly again. I'm reasonably sure that in the future, I won't experience high blood pressure for extended times. I now have a guardian angel watching over my shoulder.
Again, my apologies to anyone who was maligned by the website. For the Captains here who know me personally, I'd never operate that way. I/we will keep a closer eye on the site from now on.
If, at any time, anyone who uses the website has any problems, please notify me asap. My e-mail address is all over the site or you can message me from this site or message our Webmaster......he's the one who's gonna fix it anyway. I don't have a clue how to. I can make bling but I can't do cyber stuff for beans.
All-in-all, it's been a long weekend.
