Anomaly
.060 Over
So long story short, I bought my 2015 R3T about 4 months ago and am having transmission issues. It has ~5700 miles on it and I got it new, old stock.
From day one it has always been a bit finicky about finding 1st gear from Neutral (almost exclusively on a cold start). About 1 out of every 10 times I would shift into first it would go into gear and ride about 75' to 100' and then pop into neutral. I finally got into the habit of shifting into 1st gear, riding 10' -15' then double checking 1st was fully engaged. (Not my first bike, nor am I new to riding) I always dismissed it as part of the Rockets unique design, and it just needed to break in.
Recently, I started pushing the bike more than usual playing around with hard acceleration. I found that in 2nd gear it pops out of gear and into N with hard acceleration. It's not a huge deal as I don't push the bike hard 99.9% of the time (let's face it 50% throttle is more than sufficient for most acceleration). On the flipside, I don't ever want to get into a situation where I need to get out of the way quickly and find I'm in N without power.
Finally got it to the dealership for them to take a look at it and they can't confirm the exact problem without spending about 7.5hrs to tear the transmission apart. With the ship rate at the shops near me that's about $750 just to determine the problem, another $750 to put it back together. So $1,500 before any repair is done. If they determine the problem to be a warranty issue, Triumph foots the bill, if not, it's on me. I get that, I really do, I work in the service industry. I go to people's homes every single day for problems they caused not covered under warranty.
What really irritates me is that there is a problem in the first place. I ABSOLUTELY BABY MY BIKES. Anyone who knows me knows this. My club pokes fun at me as I clean my bike after every ride. (When the day is done, not after every stop) My local service shop knows that my right saddlebag is for nothing more than bike care products. Heck on long rides I even coat the body panels with Plasti-Dip glossifier as a clear protectant (BTW if you try it, spray it very wet). I understand yes manufacturing defects occur. But whether it's a factory defect, or just a poorly designed part that wore/rounded I'm irate that I have a transmission problem with a bike that's been taken care of very well.
I'll be extremely surprised if the dealership determines the problem is not a factory error, but I will be beyond disappointed if that is indeed the case. It's not about the money, as I spent more than that on accessories for it already. It's about the reliability. I'm the only person in my club with a Triumph, and most people I meet barely have even heard of the Rocket. One of the things I love about this bike vs any other is the crowd I draw at group rides. Everyone is always curious about the V6 cruiser (LOL). I don't know that I can ever be as excited about my R3T anymore. For me, it's a enormous letdown.
I apologize about the rant, I'm just infuriated and disappointed beyond all rationality.
From day one it has always been a bit finicky about finding 1st gear from Neutral (almost exclusively on a cold start). About 1 out of every 10 times I would shift into first it would go into gear and ride about 75' to 100' and then pop into neutral. I finally got into the habit of shifting into 1st gear, riding 10' -15' then double checking 1st was fully engaged. (Not my first bike, nor am I new to riding) I always dismissed it as part of the Rockets unique design, and it just needed to break in.
Recently, I started pushing the bike more than usual playing around with hard acceleration. I found that in 2nd gear it pops out of gear and into N with hard acceleration. It's not a huge deal as I don't push the bike hard 99.9% of the time (let's face it 50% throttle is more than sufficient for most acceleration). On the flipside, I don't ever want to get into a situation where I need to get out of the way quickly and find I'm in N without power.
Finally got it to the dealership for them to take a look at it and they can't confirm the exact problem without spending about 7.5hrs to tear the transmission apart. With the ship rate at the shops near me that's about $750 just to determine the problem, another $750 to put it back together. So $1,500 before any repair is done. If they determine the problem to be a warranty issue, Triumph foots the bill, if not, it's on me. I get that, I really do, I work in the service industry. I go to people's homes every single day for problems they caused not covered under warranty.
What really irritates me is that there is a problem in the first place. I ABSOLUTELY BABY MY BIKES. Anyone who knows me knows this. My club pokes fun at me as I clean my bike after every ride. (When the day is done, not after every stop) My local service shop knows that my right saddlebag is for nothing more than bike care products. Heck on long rides I even coat the body panels with Plasti-Dip glossifier as a clear protectant (BTW if you try it, spray it very wet). I understand yes manufacturing defects occur. But whether it's a factory defect, or just a poorly designed part that wore/rounded I'm irate that I have a transmission problem with a bike that's been taken care of very well.
I'll be extremely surprised if the dealership determines the problem is not a factory error, but I will be beyond disappointed if that is indeed the case. It's not about the money, as I spent more than that on accessories for it already. It's about the reliability. I'm the only person in my club with a Triumph, and most people I meet barely have even heard of the Rocket. One of the things I love about this bike vs any other is the crowd I draw at group rides. Everyone is always curious about the V6 cruiser (LOL). I don't know that I can ever be as excited about my R3T anymore. For me, it's a enormous letdown.
I apologize about the rant, I'm just infuriated and disappointed beyond all rationality.
