CanberraR3

Well I dropped my bike into the dealer this morning because it sprung an oil leak the other day from the head gasket. This had recently be fixed (few months back) under warranty so I assumed it would be the same again, especially as the gasket had a bit protruding from the previous work. This hinted to me it might not have been fitted correctly, but I never thought much of it to be honest (until it started leaking).

Dealer just called and said it would NOT be covered this time because of the mods I've done to engine. He referred specifically to pod filters, removal of secondaries, something about removing the speed limiter and also the Dobec. These he said had caused excessive crakcase pressure and that had blown the gasket out and that he wouldn't be able to ask Triumph to cover it. Cost will be about $300.

Hard to know what my options are - any advice?

I was going to mention something mildly amusing but I'm not in particularly good humour so it's more a winge now. I asked for loner bike and they gave me a Roadster!! Not quite to yippee moment I expected though. It's a Sachs Roadster 650. Maybe part of their strategy is to make sure I want to get my bike back so quickly I won't die in a ditch over who pays for the repairs.

F*** it.

The only up-side is I get the bike back today.

Gothlander

Sounds like bullcrap to me, crankcase pressure blowing a head gasket ?

hanso

was this from Ander's if so that is a load of Bull sh!t I run mine out to 7500 rpm if anything was going to cause excessive crankcase pressure that would as you might remember I also had my Head gasket replaced under warranty, you have not increased your compression so it should not effect c/case pres they are full of sh!t Man I wish you had contacted me before agreeing to let them do it, did you buy it new, is it still in warranty. I have never had a problem with my dealer down here I woul be calling his bluff and I was told that Triumph only had aproblem with TuneBoy cos it interfered with the ecu your Dobbec does not it is no difference in that regard to a PC3 which I was told Triumph had no problem with here its the Peter Stevens (Triumph Australia) National Warranty guys "Chris" No 03 93819754 give him a ring

travelguy

my suggestion is this.. all oz riders get this bullshitters number and call him several times a day to let him know he is a) a lier and or b) a complete ignorant who has absolutely no understand of engine design.. fck this rip off artist.. get on the phone guys and make his life hell

hanso

I Have heard of Horror Stories about Ander's before but this takes the Cake he is just trying to profit from you cos Triumph do not reimburse them the full cost, I say ring the number I gave you take no bull and go for the jugilar vien take no prisoners.... excess crankcase pressure bullsh!t... you are even still running a stock Triumph tune that ander's put it there... he just lucky it is not me... believe me... that just makes my blood boil

travelguy

post his number.. be glad call to let him hear what a 'merican thinks of his bs

Evil Mitch

I think your dealer is just a complete wanker mate
I have had warrante work on mine done with all the mods and the dealer didnt even
bat an eyelid .
I think your dealer just didnt get a root last night or something what a prick

RKTNMYPKT

I have to ask the obvious, is there another dealer close by you could take it to?

hanso

Just so You guys know I had the choice of going to Anders up near Richard or to my dealer at Nowra and Anders is closer by a couple of Klm but by his reputation and my conversations with him when I was making enquires and then the welcomeing response I got from "My Dealer" " Nowra Motorcycles" and his reputation which was backed up with the way they looked after my Honda St1100 when I needed it fixed, I made the right choice.
I won't reveal Richard's dealers name it is easy enought to find he is the only one in Queanbyan which is just over the border between the ACT and NSW

hanso

yeah I suggested he come to my dealer.... hold the Press richard just rang me back , he rang the guy at Triumph Aust who said no worries we will cover that but I will let richard tell you the rest of conversation